Privacy Policy
Effective Date: February 1, 2025
At Automotive Dent Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, particularly when you use our Request Repair Form on our website.
Information We Collect
When you use our website or services, we may collect the following types of information:
- Personal Information: Includes your name, email address, phone number, and any other details you provide via the Request Repair Form.
- Vehicle Information: Includes vehicle make, model, year, and description of damage submitted through the form.
- Browser and Device Information: Non-personal data, such as IP addresses, browser type, and operating system, collected automatically to improve our website experience.
How We Use Your Information
We use the information you provide to:
- Process and respond to your repair requests.
- Communicate with you regarding your inquiry or appointment.
- Improve our services and website functionality.
- Comply with legal obligations or resolve disputes.
We will not use your personal information for any purposes other than those listed above without your consent.
Security of Your Information
We prioritize the security of your personal and vehicle information. Our measures include:
- SSL Encryption: All data submitted through the Request Repair Form is encrypted using Secure Socket Layer (SSL) technology to prevent unauthorized access.
- Data Storage: Your information is securely stored on our servers, protected by firewalls and other security protocols.
- Limited Access: Only authorized personnel with a legitimate business need have access to your personal data.
Third-Party Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your data with trusted service providers who assist in operating our business (e.g., scheduling software or repair estimators). These providers are required to maintain the confidentiality and security of your information.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic and improve site performance. You can control cookie settings in your browser preferences.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your information.
- Request deletion of your data (subject to legal obligations).
To exercise these rights, please contact us at automotivedentsolution@gmail.com
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Automotive Dent Solutions
704-791-8652
automotivedentsolution@gmail.com
Thank you for trusting Automotive Dent Solutions with your vehicle repair needs. We are committed to protecting your privacy and delivering exceptional service.